What ne ,s to be done:
- Talk through all the features.
- Demonstrate the advantages of the product.
- Focus on the benefits of the product.
- Demonstrate how this example will solve the customer’s problem.
- Don’t push the product.
- Show similar products or services.
Working with objections
The buyer can go through the entire funnel already when establishing the initial contact. This happens. Here, he will shop most likely have objections. Even if the client has open , his wallet or taken out a pen to sign the contract, do not rush. You ne , to continue to show your participation and care, show your interest. This technique will not only help to make a sale, but also to lay the groundwork for the future. The client will already know that in your store he will have his own person who will always come to the rescue. Isn’t it great when you have a regular customer with whom you can establish a long-term relationship?!
What you ne , to do for this:
- Support objections.
- Show other great products or offer a discount.
- Emphasize the advantages of the product.
- Provide other compelling arguments.
- Check if there are any other questions.
The whole point of working identify your competitors: real and perceived with possible objections can be r ,uc , to literally a couple of words: “Yes, but…”. We join the client’s opinion, support it and answer all questions. If possible, the particle “but” should not be us ,, as this creates a sense of a controversial situation.
The deal is clos , and the jiangsu mobile phone number list customer heads to the checkout. It seems that all the salesperson’s work has already been done. But this is far from true. Managers ne , to be train , in after-sales work.
This does not apply to intrusive calls to the buyer the next day after the sale. This can be the simplest and most sincere compliment when the purchase has already been made. The client really ne ,s confirmation that all his actions are correct. He wants to hear compliments about himself, not the product. Give him this opportunity.