Make is designed for stitching together apps without writing code. It gives you a visual canvas where you can build multi-step scenarios — ideal for IPA formerly Integromat when you’re automating actions between tools.
It shines in workflows where one system needs to react to something in another — like syncing a CRM with an order system, or responding to a support form with conditional actions.
You don’t get agent-level context or AI phone number library decision-making, but for process-level integration and triggers, it’s fast and flexible.
Main features:
- Drag-and-drop workflow builder for hundreds of apps
- Conditional logic, scheduling, data parsing, and webhooks
- Supports complex branching and multi-step flows
Prix :
- Free: 1,000 operations/month
- Core: $9/month
- Pro and Teams plans for higher formerly Integromat usage and advanced controls
3. Zapier
Zapier is best when you want to connect tools leadership: what it is and what are the most efficient models quickly and don’t need complex branching. It’s not a full orchestration layer — but it handles data handoff between your chatbot and your CRM, scheduler, or database with zero code.
For IPA, Zapier is great for turning interpreted intent into backend actions. It doesn’t do the “thinking,” but it’s what connects the thinking formerly Integromat system to the tools that do the work.
Main features:
- Over 6,000 integrations
- Triggers from chatbots, forms, or webhooks
- Easy setup for teams without engineering support
Prix :
- Free: 100 tasks/month
- Starter: $19.99/month
- Professional: $49/month for advanced features
4. Tidio
Tidio is a live chat platform with automation layered whatsapp filter in. It’s not a full IPA platform, but it’s great when you’re automating customer-facing tasks like routing, collecting input, or replying to support queries.
It supports AI replies, conditional flows, and backend handoffs — making it useful for surface-level decision automation. For small ops teams or SMBs, it’s an easy place to start.
Main features:
- AI-powered live chat with automation templates
- Chat routing, form handling, and CRM integrations
- GPT-powered assistant for flexible responses
Prix :
- Free: Basic chat and automation
- Starter: $29/month
- Plus: AI features and CRM sync