Internal teams often spend time waiting on approvals or answers that don’t require human input. These delays typically come from unclear in internal portals ownership or slow manual processes.
IPA makes internal portals more useful. It understands what the user needs, connects to backend systems, and completes the task directly, all through a single interface that removes unnecessary back-and-forth.
This works extremely well as these workflows are scalable across multiple channels and users, while maintaining clear records of each interaction.
Top 5 Intelligent Process Automation Software
When you’re ready to move beyond rules-based in internal portals automation, choosing the right software is critical.
If you’re automating messy workflows like phone number list refunds, onboarding, triage, or ticket routing, these platforms give you the core pieces.
1. Botpress
Botpress is built for teams that want control over how automation works. It lets you define agents that don’t just follow rules — they make decisions whatsapp filter based on input, memory, and real-time context.
You can build flows that verify return eligibility, interpret refund requests, or update records across systems. Each agent can use rules, LLMs, or decision logic, and everything runs across web, Slack, WhatsApp, and more without duplicating effort.
It’s ideal when you’re building intelligent workflows that involve variable inputs, API triggers, and real operational outcomes.
Caractéristiques principales :
- Visual builder for AI agents with flow logic, memory, and conditions
- Works across multiple channels and integrates with backend tools
- Supports real-time API calls, dynamic routing, and custom actions
Prix :
- Free plan with usage-based AI credits
- Plus: $89/month for live agent handoff and flow testing
- Team: $495/month with collaboration, SSO, and access control
- Enterprise: Custom